Privacy Policy

Last updated: September 20, 2025

1. Information We Collect

3d rope access service OÜ collects information you provide directly to us, such as when you:

• Fill out our contact forms
• Request quotes or information about our services
• Subscribe to our newsletters
• Contact us via email or phone

2. Types of Information

The types of information we may collect include:

• Personal Information: Name, email address, phone number, company name
• Business Information: Company details, equipment requirements, project specifications
• Technical Information: IP address, browser type, device information
• Usage Information: Pages visited, time spent on site, referring websites

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver our services and manage customer relationships
• Send you relevant business communications
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To trusted third parties who assist us in operating our website or conducting our business
• When we believe release is appropriate to comply with the law
• To protect our rights, property, or safety

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality. For more information, see our Cookie Policy.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. International Transfers

As we provide rope access services across CIS countries, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: